Public Interest Disclosures

Read Tourism Australia’s Public Interest Disclosures Policy.

For more information about the Public Interest Disclosure scheme, please visit the Commonwealth Ombudsman’s website.

How to make a disclosure

Tourism Australia's authorised officer who can accept disclosures is the Executive General Manager, Corporate Services. Disclosures may be made in writing by mail or email, or by making an appointment for a confidential phone call with Tourism Australia's authorised officer.

By email:

• pid@tourism.australia.com 
  (This email address will automatically direct the disclosure to the authorised officer)

By post:

• GPO 2721 
  Sydney NSW 1006 
  Australia 
  (With 'attention to' the Executive General Manager, Corporate Services)

By phone:

• +61 2 9360 1111 
  (Request to speak to the Executive General Manager, Corporate Services)

All written correspondence should be labeled 'Private and Confidential' on the envelope if correspondence is posted, and in the subject line of email messages.

If lodging a disclosure by mail, a double envelope can be used to minimise the risk of support staff inadvertently reading the correspondence.

The disclosure should contain as much information as possible, including:

• The discloser's name and contact details (unless they wish to remain anonymous);
• The nature of the disclosable conduct;
• Who is believed to have committed the disclosable conduct;
• When and where the disclosable conduct occurred;
• Relevant events surrounding the issue;
• If the discloser did anything in response to the disclosable conduct;
• Others who may know about the disclosable conduct and may have allowed it to continue;
• Names of any people who witnessed what happened or who may be able to verify the allegation;
• Concerns about possible reprisals as a result of making the disclosure; and
• Information (such as supporting correspondence or other documents including file notes or a diary of events) that support the disclosure.