- For information, facts and figures on Australia, visit our Student Resources page.
- Discover Tourism Australia’s Students and Graduates Program.
- Please note Tourism Australia no longer has brochures or posters available for general distribution. Resources are available online at Tourism Australia’s Image Gallery.
Resources for Industry - FAQ
The following information may help with your queries. Our online Help portal may also assist in answering your queries.
Student enquiries
Employment opportunities
Tourism Australia’s worldwide vacancies are advertised on our Job Opportunities page. Positions are also advertised in Australia on www.seek.com.au. To contact Tourism Australia’s People and Culture team, please email vacancy@tourism.australia.com.
Industry events enquiries
If you have an enquiry about one of Tourism Australia's industry events, please visit our Industry Events page. If your enquiry is urgent, you can contact the Industry Events team on +61 2 9360 1111 or email tradeevents@tourism.australia.com.
For a list of all industry events, view our Industry Events Calendar.
Industry enquiries
If you are a member of the Australian tourism industry and would like more information on Tourism Australia’s activities, visit our Industry Resources section. Tourism Australia’s Industry Development team can be contacted on (02) 9360 1111 or email ask.us@tourism.australia.com. You can also contact your local State or Territory Tourism Organisation.
Understanding your consumer rights and making a complaint
While visiting Australia you are covered by Australia's consumer protection laws, which require all businesses to treat consumers fairly. Consumer information for travellers is available on the Austrade consumer rights page.
If you believe you have been treated unfairly by a business while in Australia, first raise your concerns directly with the business involved. If you are unhappy with their response, refer to the Austrade consumer rights page regarding lodging feedback or a complaint.
Source brochures, posters, images and videos
In an effort to be sustainable, Tourism Australia no longer has brochures or posters available for general distribution. All travel information is now available online at Australia.com.
To access images or video footage of Australia, please visit Tourism Australia’s Image Gallery and Video Gallery. Please note, you will need to register in order to download images and videos. You may also like to contact the relevant State or Territory Tourism Organisation.
Advice for planning your Australian holiday
- The best place to start researching your holiday is Australia.com.
- View our comprehensive travel tips including info on currency, customs, visas, duty-free shopping, health and safety.
- For personal travel advice, it is best to contact your nearest Aussie Specialist travel agent.