Future of Demand
The free-to-download Future of Demand research has been designed to support Australia’s tourism industry to make decisions to best maximise opportunities.
Sustainable tourism
Cradle Mountain-Lake St Clair National Park, Northern Tasmania © Tourism Australia
Sustainable tourism protects Australia’s natural and cultural assets, and respects local communities. It is essential to the long-term success of the tourism industry.
By balancing economic prosperity alongside the needs of protecting our environment, culture and communities, sustainable tourism ensures Australia’s natural wonders, cultures and communities can be enjoyed by future generations.
Research shows there is a growing traveller demand for experiences that deliver positive social and environmental impact. Tourism Australia’s Consumer Demand Project (CDP) research of international holiday makers shows that sustainability is increasingly important to travellers, both in their everyday lives (77 per cent) and in the way they choose to travel (70 per cent).
There is also a continued demand for sustainable practices amongst international business events decision makers. Tourism Australia’s Business Events CDP research shows that three out of four incentive decision makers (76 per cent) rank sustainability credentials as a significant driver of destination choice, while 83 per cent of association organisations already have sustainability credentials and practices in place.
Tourism Australia places great importance on respecting and protecting the cultures, landscapes and wildlife that are integral to Australia’s appeal as a destination. We recognise that balancing growth, whilst protecting and enhancing our natural environment, nurturing our diverse cultures, especially those of our First Nations peoples, and empowering local communities, socially and economically, is key to a sustainable and prosperous future for Australia’s tourism industry.
We have developed a Sustainability Framework to provide clarity on Tourism Australia’s role in advancing sustainability across the visitor economy and to provide transparency in how sustainability is embedded across our activities. It follows the development of the National Sustainability Framework for the Visitor Economy and articulates how we will support the collective industry vision for Australia to be a world leader in sustainable tourism.
The National Sustainability Framework for the Visitor Economy and Sustainable Tourism Toolkit have been jointly developed by the Australian Government, and State and Territory governments. These resources, designed specifically for the visitor economy, seek to bring participants together behind a consistent approach to sustainable tourism in Australia.
For businesses already implementing sustainability practices, you may consider undertaking formal training or seeking formal recognition by getting accredited or certified. There are many accreditation and certification schemes available to tourism businesses in Australia, along with pre-certification benchmarking tools. These programs can be either designed specifically for tourism businesses, or available to business across many industries.
Tourism-specific programs
Other sustainability programs
Tourism operators and destinations with existing sustainability plans in place who want to communicate their sustainability efforts are encouraged review the ACCC’s Making Environmental Claims: A Guide for Business. This straightforward and easy to understand guidance explains the obligations under the Australian Consumer Law which businesses must comply with when making environmental and sustainability claims.
To support effective communication of sustainability efforts to global audiences, Tourism Australia partnered with EarthCheck to develop dedicated guides for tourism and hospitality operators, as well as destinations. Designed for those with established sustainability policies, commitments or action plans, these guides offer practical advice on sharing sustainability messaging with clarity and confidence.
Read about some of Australia’s great tourism operators and storytellers who are committed to sustainability, with chapter three dedicated to navigating the path to Carbon Zero.