CORONAVIRUS INFORMATION AND RESOURCES FOR AUSTRALIA’S TOURISM INDUSTRY

A range of Australian Government relief assistance, support and resources is available to help tourism businesses deal with the impacts of the ongoing coronavirus (COVID-19) crisis. Tourism Australia will continue to update this page as more information becomes available.

Australian Government Support Available

On 11 March 2021, the Australian Government has announced a $1.2 billion support package for the tourism and aviation sector.

This support includes:

A new Tourism Aviation Network Support (TANS) Program which encourage domestic tourists to travel to key regions that have been significantly impacted by COVID-19
The extension of current programs including the Business Events Grants program, Zoos and Aquariums program and COVID-19 Consumer Travel Support program

Useful Contacts

Specific information on eligibility, criteria and timings can be found on business.gov.au and the latest announcements relating to coronavirus can be found on Australia.gov.au and on the Department of Health website. The Department of Health has also released a range of public health campaign materials for businesses to use. Businesses can also phone the Australian Taxation Office Emergency Support Infoline on 1800 806 218 or visit their website for more information.

The Australian Government has also established a number of communication channels for businesses and individuals to provide information, advice and access to resources, these include:

A dedicated hotline (13 28 46) to provide support to small and medium businesses impacted by coronavirus. You can call the Contact Centre seven-days-a-week from 7am to 11pm AEST.
The official government “Coronavirus Australia” app, downloadable from Apple App Store or Google Play.
A WhatsApp channel available on iOS or Android.

Support for businesses

Support for individuals and households

Support for the cultural and creative sector

Visas

Mental health services

Travel Information