Industry resources

Disaster recovery information and resources

Furber Steps, Blue Mountains, New South Wales © Destination NSW

A range of Australian Government relief and support is available to help tourism businesses deal with the impacts of natural disasters such as bushfires and floods.

Useful contacts

To check if a bushfire or other extreme weather event in your local area has been declared a disaster visit Disaster Assist.
Comprehensive information about support for those affected by declared disasters can be found on the website of the Australian Government’s National Emergency Management Agency, nema.gov.au.
To find about potential tax relief or advice phone the Australian Taxation Office Emergency Support Infoline on 1800 806 218 or visit the ATO website.
For free, confidential financial counselling call the National Debt Helpline on 1800 007 007 or visit Financial Counselling Australia.

Support for individuals & families

If you or your family have been affected by a natural disaster you may be eligible for services or financial support such as the Australian Government’s Disaster Recovery Payment; or Disaster Recovery Allowance. Information about these payments is available at Services Australia.
For information about additional assistance available within your state or territory, contact the relevant agency below:

Access Canberra

NSW Reconstruction Authority

Secure NT

Queensland Reconstruction Authority

South Australian Government

Tasmanian Government Emergency Management

Emergency Management Victoria

Western Australia Department of Fire & Emergency

SUPPORT FOR BUSINESS

If your business was affected by the bushfires you may be eligible for the following:

Black Summer Bushfire Recovery Grant
Small Business Bushfire Financial Counselling Support Line (1800 413 828)
Bushfire Entrepreneurs’ Program: Strengthening Business

Mental health Services

Lifeline Crisis Support (13 11 14)
Lifeline Bushfire Recovery Line (13 43 57)
Beyond Blue small business owner support
Head to health
National Mental Health Commission

Open for Business - Bushfire Recovery videos

Tourism Australia and the National Bushfire Recovery Agency have collaborated to develop a series of bushfire recovery videos, which illustrate the recovery of communities impacted by the 2019/20 summer bushfires.